Red Thread

Red Thread is an agentic operating system for luxury hospitality, built initially at Cerebral Valley × Rosewood’s Hospitality 2030 hackathon (1st place). Live demo at app.redthread.boutique.

The dashboard lets you submit a reservation, watch a 9-step live agent chain (CRM cross-property → web research gated by a Privacy Openness Score → AviationStack flight lookup → Claude Haiku reasoning for luggage / customs / transit → ETA composition), and see the brief render into a Dossier. Each card streams reasoning tokens and expands to show input, result, tech provenance, and timing.

The technically distinctive moment is the A2A handoff: hit “Agent handoff” and Threadkeeper (Rosewood-side, on Vercel) opens a live conversation with elias (my personal agent on a Mac mini at home, exposed via Cloudflare tunnel). Real Claude on each side, structured manifest extracted, dashboard rerenders with the negotiated preferences.

Voice intake at /intake runs an ElevenLabs Convai widget for a 5-question call. Six-phase lifecycle (pre-arrival → arrive → check-in → stay → checkout → post-stay) pulls beats from the right source-of-truth in the store.

Brand and craft were part of the build, not bolted on after — cream and ink, the red Chinese endless knot 紅線 as the brand mark, the thread of fate.